PACER PAL
AI Assistant
Welcome to the PACER PAL soft launch testing page. We appreciate your willingness to demo this tool and provide feedback before we launch it on our website in August. PACER knows that families of children with disabilities have questions 24/7. PACER PAL makes PACER’s trusted information more accessible when parents need it.
Our parent advocates will continue to be available to provide in-depth support to families. PACER PAL complements our human expertise—it does not replace it. To learn more about PACER PAL, visit our FAQs page.
Please complete the anonymous survey upon completion of testing. We value your feedback to ensure this tool is a robust resource for families.
How is the PACER PAL experience different from connecting with a PACER advocate?
PACER PAL
AI assistant
Quick, simple answers to initial questions
Responses based on PACER resources and other sites vetted by PACER
PACER Advocate
Human experience
In-depth knowledge and nuanced expertise unique to individuals’ specific situations
Vast knowledge based on education, training, and lived experience
Minnesota parents can always request one-on-one assistance with a parent advocate about special education and other disability-related issues.